Privacy Policy

REVIVE Cleaning LLC (“REVIVE,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, book our services, or communicate with us. By using our website or services, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Property address (for service scheduling)
Payment information (processed securely through third-party providers)

Business Information

Short-term rental property details (size, number of rooms, turnover frequency)
Preferred cleaning schedule and special instructions

Technical Information

IP address and browser type
Pages visited and time spent on our website
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Schedule and confirm cleaning appointments
Provide quotes and service estimates
Process payments and send invoices or receipts
Communicate updates, confirmations, or service changes
Improve our website and service offerings
Send occasional promotional communications (you may opt out at any time)
Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

Service providers: Third-party tools we use to operate our business (e.g., scheduling software, payment processors, email platforms). These parties are contractually obligated to protect your data.
Legal requirements: When required by law, court order, or to protect the rights and safety of REVIVE or others.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites (e.g., Google, booking platforms). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Your Rights & Choices

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal obligations
Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email

To exercise any of these rights, please contact us at the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

REVIVE Cleaning LLC

Asheville, NC

Email: info@revivecleaningasheville.com

Website: www.revivecleaningasheville.com